Terms & Conditions

Online Shopping Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Beeswax Natural Health and Harmony (Beeswax). All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.

Beeswax may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in Australian dollars and all charges will be processed in Australian dollars.
All prices listed on this website are subject to confirmation. Beeswax will notify you by email if the confirmed price of an item you have selected differs from the price listed on the website or on your purchase order.

Beeswax reserves the right to limit the quantities of certain items which you, your family or any group can purchase. Beeswax will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Beeswax will not be responsible for any delays in delivery which are beyond its control. If goods are not available or there is a delay in delivery Beeswax will notify its customers within 5 business days.

Goods will be shipped via Australia Post. Once Payment has been received and processed, goods will be shipped, please allow 3-10 business days

Export Restrictions

Beeswax will deliver to addresses within Australia and overseas. Goods will be shipped internationally at our discretion.

Privacy

Beeswax complies with Australian Commonwealth legislation (http://www.privacy.gov.au/) governing privacy of personal information by businesses and we are committed to the security of all information associated with our customers.

Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.

Security

Credit card payments are taken via PayPal or over the phone.

Fraud Prevention

In order to protect you and Beeswax from fraudulent transactions we may provide your transaction-related information to a reputable third party organization to perform address verification. This address verification is intended to ensure that the “bill to” address that you provide matches your credit card address. Beeswax also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain addresses.

Refunds

Defective items will be replaced. Beeswax will not process Refunds for incorrect purchase or change of mind. All Refund requests need to be made in writing to beeswaxnhh1@bigpond.com within 7 days of purchase.

In the event that Beeswax chooses not to ship an item, you will be notified by email and any amount charged to you will be refunded.

Shipping Policy

Delivery is via Australia Post.

Shipping address cannot be changed once order(s) has been shipped.

Shipping time may vary depending on your location, please allow 3-10 business days for delivery.
Shipping charges are determined by packing size, weight and delivery location.